Your data stays yours.

Encrypted, isolated, and access-controlled.

All data is stored in an enterprise cloud database with encryption at rest and in transit. Every organization is strictly isolated — row-level access controls ensure that one org's data is never accessible to another, regardless of the query.

• Encryption at rest and in transit on all stored data
• Row-level security: each org's records are isolated at the database layer
• No cross-tenant data leakage is architecturally possible
• Hosted on SOC 2 certified cloud infrastructure

Enterprise voice infrastructure.

All phone calls and chat messages are processed by enterprise-grade AI voice infrastructure operating under SOC 2 Type II compliance. Call audio is used only to generate a real-time response and transcript — recordings are not retained beyond the session unless your organization explicitly enables call logging.

• SOC 2 Type II certified voice processing
• Call audio not retained by default — only transcripts are stored
• Your uploaded documents are used only to power your own assistant
• No training on your data for any other organization or model

No passwords. No shared credentials.

YallDesk uses magic-link authentication — a secure, time-limited login link sent to the admin email on file. There are no passwords to steal, reset, or leak.

• Magic-link only — no passwords stored or transmitted
• Admin access is scoped to a single organization per login
• Session tokens are short-lived and invalidated on logout
• Public demo previews are restricted to a fixed allowlist of demo organizations

Built on proven platforms.

YallDesk runs on enterprise cloud platforms used by thousands of production applications worldwide. Our hosting environment operates globally distributed edge infrastructure, ensuring low latency and high availability without exposing raw server access to the public internet.